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Essential Tips To Follow When Your Heat Pump Stops Working

Written by
Bradley Talley
Published February 26, 2025
Essential Tips To Follow When Your Heat Pump Stops Working

As spring approaches, now is the perfect time to ensure your heat pump is ready for the change in seasons. At Eagle Pro Heating, Cooling, Plumbing & Insulation, we provide expert maintenance and repair services to keep your heating system running smoothly. We’re committed to helping you stay comfortable and safe, no matter the weather. 

Keep reading for useful tips on troubleshooting heat pump issues and preparing for the warmer months ahead.

Check the Thermostat Settings

The first step in troubleshooting is to check the device settings, adjusting the temperature to see if it triggers the HVAC system to respond. Typically, thermostats last between 10 and 15 years, but as they age, they may struggle to accurately detect the ambient temperature or communicate effectively with your HVAC system. 

Other common issues can arise as well, such as forgetting to adjust the device from “Auto,” which causes the fan to blow without producing hot or cold air. Additionally, placing the thermostat in direct sunlight or near curtains can interfere with its readings. 

Inspect the Circuit Breaker

If the thermostat looks fine, the next step in heat pump diagnosis includes checking the circuit breaker. Power problems can cause surges that shut down the system to prevent the wires from frying.

Locate the circuit, and if it’s off, flip it back on. If the breaker trips frequently, you likely have a larger problem that needs professional attention.

The following issues tend to cause tripped breakers:

  • Faulty capacitors
  • Loose electrical connections
  • Compressor failure leading to short-cycling
  • DIY installations

Clear Any Obstructions Around the Outdoor Unit

The heating system includes an indoor and outdoor portion. The exterior unit draws in ambient air and uses refrigerant to heat or cool it to your preferences. The outdoor components remain vulnerable to dirt buildup, accumulating leaves, and even pest infestations.

When a device has excessive debris, it creates an airflow restriction that forces it to work harder. This causes considerable stress on the system, and the wear and tear can lead to significant damage. If cleaning off the unit doesn’t fix the issue, proceed to step four.

Call a Professional for Diagnostics and Repairs

Even if you troubleshoot the problem yourself, call a professional to ensure the system doesn’t experience any lasting damage. While experts can repair any issue, the most common tasks include:

  • Refilling refrigerant levels and fixing leaks
  • Fixing reversing valve malfunctions
  • Clearing clogged condensate lines
  • Lubricating grinding components
  • Repairing faulty capacitors

No matter how common or complicated the issue, the right experts diagnose the problem and find the most efficient and cost-effective solution.

Get Heat Pump Maintenance With Eagle Pro Heating & Cooling Today

Eagle Pro Heating, Cooling, Plumbing & Insulation provides reliable heat pump repair and maintenance for homes across Northern Alabama. We’re dedicated to ensuring your home stays comfortable year-round, offering expert solutions to keep your system running smoothly and efficiently.  

Schedule an appointment by calling (256) 767-5154


Check out our membership plan, The Eagle’s Nest, for exclusive discounts benefits. 


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About The Author

Bradley Talley

Bradley is the president of Eagle Pro Heating, Cooling, Plumbing & Insulation and has several years of experience in the residential and commercial heating & air conditioning industry.


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